BC Freeman Mechanical & Electrical, Inc. at 2610 Clyde Avenue, State College, Pennsylvania.

I have garage door issue and called BC Freeman to fix the issue. An electrician was able to come the next day and check the wirings and capacitor. However, he was not able to figure out what is wrong, but still charged for $85 at the end. I was never informed of the charge ahead of time. It seems ridiculous to NOT inform a customer that they will be charged for someone to come and look at the issue that they may not be able to fix. I then followed up with an email to the president of BC Freeman to complaint of the charge, and received a very RUDE AND UNPROFESSIONAL response. I had previous experience with BC Freeman so this series of events came as a shock. Something has changed in the company in the past few months and no one I used to work with is still working at BC Freeman. Needless to say, BC Freeman has lost all my trust and I will not be using any of their service ever again.