Metzger Animal Hospital at 1044 Benner Pike, State College, Pennsylvania.

Friday night we had an emergency with our 6mth old puppy, Rosie, while on a weekend getaway in Lock Haven. Dr. Sean and team put us at ease almost immediately with a quick diagnosis and treatment plan. We had to leave her overnight but felt she was in good hands. Saturday morning we picked her up and she was good as new! Can’t say enough about the emergency services provided by Metzler Animal Hospital!

Forever Grateful,
Ken, Becky & Rosie

We took our 9 year old cat (who had always been in good health) to Metzger's after he woke up limping, walking in circles one morning. We thought we were doing something good for him by choosing there. They did tests, found some elevations and Dr. K basically said it was probably neurological and the cat would need an MRI. He looked at us and said, they cost about $1500 so why don't you take the weekend to think about it (this was a Friday)." We checked out with a bill over $350 which floored us and we had to pay immediately. (This was not an emergency service, it was during normal business hours, too). About ten hours later after us trying to feed and water our cat by syringe and his breathing becoming labored, we called the on call number they gave us. We got the on call doc who called us back (young guy, probably Dr. K) who, based on the background noise, was clearly out at a busy bar or restaurant and had an attitude that we were disturbing his night. We told him we thought our cat might need IV fluids or something and he said we could go to CP Vets but it probably wasn't worth it. About an hour later our cat's organs started shutting down, he lost all bladder control and his breathing worsened and within minutes he died in my husband's arms. Metzger's was rude, overpriced and not very concerned about our pet, presumably because the vet was more of a 'dog person'. And why give out an on call number only to be spoken to rudely and made to feel like you were a nuisance? This whole event though happened in 2010, is still traumatizing for myself. I was given no feeling that my cat was terminally ill or going to die. The vet was very non chaulant and told us to 'take the weekend to think about doing the MRI' (so we thought it wasn't life threatening obviously) perceivably because he felt we couldn't afford it. There was no concern or empathy on his part for us or our pet. I believe they called us back maybe a week later to check on our cat in which we had to tell him 'oh, he's dead'. Would NOT recommend this practice. They may be advertised as being state of the art, and that may be true, but it is all about $$$. No compassion at all. I truly regret that we chose to take him to Metzger's that day. I feel that if we had taken him to somewhere else like Centre Animal that we would at least have had a better idea of what may have been happening and been able to prepare ourselves a little better if something was terminal. Instead we went about our day thinking he would get over the illness and had a traumatizng experience watching him physically suffer and then die within ten hours of seeing Dr. K.